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Three smart ways to reduce your monthly telephone expense
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Scot Baily
Scott Bailey lectures on and comments often about tech subjects. Scott consults to a range of organizations that use communication technologies involving conference calling, as part of a strategy to increase alignment. His clients include <a href= "http://www.rondee.com>free conference calling</a> companies such as Rondee.  
By Scot Baily
Published on 02/13/2008
 
These days consumers are definitely feeling the pinch of escalating prices. From the gas pump to the grocery store, prices are leaping higher. But the telephone bill is an area where smart consumers can still save. For most people, phone related expenses are a substantial line-item in the typical household budget. Notwithstanding the fact that telecom prices have fallen considerably in recent years, this is still an expense that can be cut through prudent planning. These tips will help you achieve this goal.

Three smart ways to reduce your monthly telephone expense
These days consumers are definitely feeling the pinch of escalating prices. From the gas pump to the grocery store, prices are leaping higher. But the telephone bill is an area where smart consumers can still save. For most people, phone related expenses are a substantial line-item in the typical household budget. Notwithstanding the fact that telecom prices have fallen considerably in recent years, this is still an expense that can be cut through prudent planning. These tips will help you achieve this goal.

Tip 1: Switch over to a shared-use plan on your cell phone bill

According to the Kiplinger Letter, the typical cell phone bill in the US runs about $55 a month. You might ask how the average could be $55 given that so many ads for cell phone providers promoting $29 or $35 plans. Part of the reason is that a few power callers spend $79, $89 or more monthly. This is also partly due to taxes and miscellaneous charges such as 411. But a key reason is the fact that cell phone companies zap you on "overage". Let’s say you’ve got 1,000 peak minutes and this month you get to 1,099. At twenty five or forty cents per minute in overage, your cell bill suddenly rockets up twenty dollars. Seem familiar? The next month you get to 900 minutes but there is no corresponding reduction on your bill. Some providers say they solve this problem for you by allowing you to rollover your. And the rollover does help increase your peak minutes quota for the next month. But even then, you still get assessed overage if you exceed your increased peak minutes quota.

Shared use plans are the best solution for this dilemma. Also known as "family-plans", these plans enable you to aggregate the minutes of 2 or more users into a bucket. Since variability is typically a function of individual usage patterns, these factors tend to cancel each other out. Think of it this way: if you and your spouse both had individual plans for 1,000 minutes and in one month you get to 1,100 minutes and your spouse reaches 900 minutes, you’re in for overage charges to the extent of 100 minutes. If you have a family plan, your total comes in at 2,000 minutes and there would be no overage!

Tip 2: Try not to use your regular long distance landline phone company to make international calls

Most long distance providers offer very good rates for domestic long distance. If you are a frequent user on a good plan you are most likely paying less than 5 cents per minute. The difficulty is that international rates are still relatively high. For instance, fifty cents a minute to India is typical, even if you pay the four to five dollars a month many providers charge to get lower rates.

In recent years, there has been an explosion of superior options. Sometimes known as "PINLESS" dialing plans, these offerings enable you to call most anywhere in the world at rates 40% to 70% less from your landline or cell without needing to remember a pin code. If you type the phrase "cheap international calling" into a search engine you’ll see a lot of options. The basic way these services work is that callers register one or more phone numbers with the service and provide a credit card number. They give you a toll-free number and when you dial this number from a registered phone, you can call any country without needing a PIN code. Using the above example, one could reduce the charge from 50 cents to 15 cents per minute.

Tip 3: Use a free conference calling service

For a lot of families, phone charges escalate because of the need to have multiple phone discussions between family members on the same topics. It is inefficient but this is the way most people cope. In the last five years, there have been literally dozens of companies that have launched free teleconferencing services. All of them work on the same underlying principle: they give you a PIN and a toll number to call. If all participants dial the same number and enter the same PIN, they are put into a group call. Apart from normal toll charges, there are no charges assessed by these providers. If you have a large extended family, one 30 minute call could easily replace five to ten one-to-one discussions for planning a trip or family event.

Unfortunately, it is often a bit of a chore to arrange these calls in the first place; consumers often are reluctant to familiarize themselves with the mechanics of setting up a conference call. Rondee is an example of a free conference calling service which is trying to address this issue. It offers users a way to schedule the conference on-line, have the invitations emailed out and show the responses displayed on the website. As with many corporate grade conference call companies, Rondee enables calls to be recorded.

With consumer prices rising, there’s not a lot most people can do to fight back. But telephone expense is an area where being smart can lead to substantial savings. Applying these 3 tips will save the typical user 30% to 50% on a monthly basis, or several hundred dollars on a yearly basis.

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About the author:
Scott Baily writes about the telecom industry. He consults to a number of companies within the industry and monitors the latest trends in user behavior. His clients include free conference calling services such as Rondee.