- Home
- Entrepreneurships
- Growth Topics
- How to Promote Your Therapy Practice By Building Trust
- Home
- Marketing
- Public Relations
- How to Promote Your Therapy Practice By Building Trust
How to Promote Your Therapy Practice By Building Trust
- By Kim Richardson
- Published 11/20/2007
- Branding , Growth Topics , Public Relations
- Unrated
Kim Richardson
Kim Richardson is one of the few people in the UK who specialises in coaching complementary therapists, counsellors and psychotherapists. He is also an accredited counsellor and a successful author, with nearly 40 books to his name.
View all articles by Kim RichardsonHow many times have you met
someone and you wanted to know more about their background? If you are an
alternative therapist, you can use this basic human response to your advantage
to build trust.
This is especially the case
because you spend so much time with clients, one on one. In the last ten
appointments with your general practitioner, how much time have you actually
spent with them? Most people would admit they spend very little time with their
doctor. A common doctor’s visit for most people is having the nurse check their
vitals and the doctor comes in for a few minutes to talk and then writes a
prescription or two.
With alternative therapy,
the client spends much more time with you. They work with you and even though
you need to keep the appointments professional, you learn about one another.
This is especially true with massage therapists. A masseuse spends thirty
minutes or an hour with the client and it’s a wonderful time to get to know one
another. When the masseuse talks with the client, they can use the time to find
ways to offer helpful suggestions to the client.
Trust is Important
Alternative therapy requires
a certain amount of trust and especially for people who are new to therapy. So,
the more these people understand about you and the therapy you offer, the
smoother their treatment can be.
Many forms of alternative
medicine are “hands on”. This is one reason a client needs to feel they can
trust you. How many new people do you let rub your naked body? Massage
therapists need to build this trust and work to maintain trust with their
clients.
What elements of your
practice require that your clients put their trust in you? It could be a
concerned parent who needs you to treat their child. Another example is a
client who has seen many doctors and spent a lot of money with mainstream
doctors, but they didn’t get any relief or results. These people may be
unfamiliar with the sort of work you do and some additional information would
be helpful in making them more comfortable and positive about the experience.
Your Decision to Enter
Alternative Medicine
How did you decide to get
into the field of alternative medicine? Why did you pick that over the more
“acceptable” mainstream medicine? What drew you to alternative medicine? There
are many interesting answers to those questions.
A large number of
alternative therapists got into the field because of a personal experience or
an experience of a friend of loved one. Do you know why some of your fellow
therapists got into their speciality? It can be
It’s beneficial if you can
find a way to share your motivation for becoming a therapist with your clients.
Some examples are:
- Suffering a sports injury
- Being in a severe car accident
- Having a habit that you couldn’t kick by
yourself
- Extreme pain and not finding relief with
mainstream medicine
- Looking for an alternative to prescription drugs
for many conditions
These are just a few
reasons. What other examples can you name? All of them are the sort of
situations that your potential clients could be dealing with each day. It’s
always beneficial to consider the problem or situation that prompts a client to
approach you about care.
Is there anything in
particular that intrigues you about alternative medicine? The fact that
therapists don’t use drugs is a positive to many people. The ability to tap
into ways to allow the body to heal itself naturally is also attractive to many
people.
Make a Connection With
Potential Clients
Can you use your personal
discovery of alternative therapy to help others learn more about the services
you offer? This can be very powerful when you discuss possible benefits and
treatment with potential clients. It is also very powerful when you speak with
a person with the same problem or similar ideas. You will connect with them on
a much deeper level.
We are all people with
problems and challenges that are searching to find a solution to make our lives
better. There are many ways that alternative therapy can make the client’s life
better, but you need to help them open their eyes and the minds in order to see
the possibilities.
Share Your Story With the
Media
The media loves a good human
interest story. If you have a personal story that shows how alternative
medicine made a radical difference in the quality of your life, you should
speak with the local lifestyle or health editor for your newspaper. The story
will have a broad appeal if it shows the problem and how you were able to
overcome the problem by using alternative medicine. It’s great to include the
fact that you are a local practitioner, but you will get better results if that
isn’t the major focus of the article. Remember, your advertising will have a
bigger impact when its shows people what’s in it for them.
Kim Richardson - the therapists' coach - helps you make a success of your therapy business. To download your FREE 7 Part mini course please see his small business coaching website.

